What jobs are available in Hospitality?

Where can I look for work and what training do I need

This information is meant to give an “orientation”. People should be encouraged to contact QIL for more information and on how to apply. QIL would guide them regarding existing job opportunities, job requirements, and what should be done next. 

In the hospitality industry, people usually get an entry-level position and then work  up to more skilled positions based on a mix of: 

1. Work experience and skills; and
2. Formal training 

As you gain more experience, you can progress on what is often referred to as the career ladder or career path. (suggestion: use QIL colours for the graphic) 

Employees are often offered the possibility to cross-train on the job, meaning they learn how to do more than one specific task/job by working with another staff member for a period of time.

For example:

• A kitchen helper can be also trained as dishwasher and vice-versa
• A dishwasher can be trained as a housekeeper if the person wishes. 
• A cook or assistant cook could work with and learn new skills from a baker

By cross-training, 

• the employees get to learn different skills and increase their opportunities to work; and
• the employers get to have qualified personnel that they can deploy based on project needs or volume of activity

Cross-training also gives the team a chance to understand everyone’s part and to appreciate each other and their different roles.