Course Description

The certificate program is designed to provide a general overview of the hospitality industry – including travel and tourism, lodging, food services, and recreation – to the learners.

The balanced training of theoretical as well as practical knowledge involves all the organisational and functional aspects of the industry. It involves learning everything – from the basics of the industry, flexibility, professionalism, communication skills and much more.

*The content in this course is subject to update/change*

Key Concepts

• Introduction to Hospitality Industry
• Professionalism in Hospitality Industry
• Basics of communication
• Employee’s Rights and Responsibilities